We at GLAMOUR KIDDO SHOP, understand the importance of personal data and sensitive personal data. We strive to protect personal data by processing personal data in accordance with the Personal Data Protection Act 2010 (hereinafter called PDPA) and this privacy policy ("Privacy Policy"), and by properly processing personal data about our customers.
GLAMOUR KIDDO SHOP may collect the following personal information from users of the Website and mobile apps when the user visits the Website, mobile apps, registers, places an order online or contacts, which may include but not limited to:-
- Name
- Gender
- Age
- No of Kids
- Postal Address and telephone number
- Email address
In all cases, the details requested via the Website or mobile apps are necessary to provide an optimal service to the user. In cases where the user does not provide the requested details, GLAMOUR KIDDO SHOP cannot guarantee that the information and services provided will fully satisfy their needs.
We will/may collect personal data about you:
• While you register and/or use our services or platform, or open an account with us;
• While you interact with us, such as via telephone calls (which may be recorded), face-to-face meetings, social media platforms and emails, including when you interact with our customer service officer;
• While you use our electronic services, or communicate with us via our application or use services on our platform. This includes, without limitation, through cookies which we may deploy when you interact with our application or website;
• While you authorize your device to share information with our application or platform;
• While you carry out transactions through our services;
• While you provide us with comments or complaints;
• While you submit your personal data to us for any reason whatsoever;
The foregoing is by no means exhaustive and outlines some of the common circumstances under which personal data about you may be collected.
We use the information that we collect to improve the content of our Website or mobile app by incorporating information that is relevant to our customers, to notify customers about updates to our Website or mobile app, to contact customers for marketing and sales purposes that are related specifically to their needs and interests and to communicate with our partners.
By assessing this Website or mobile app and/or clicking the corresponding box, you expressly, freely and unequivocally accept that your details will be treated/used by GLAMOUR KIDDO SHOP for the following purposes:
• Improve the shopping experience;
• For marketing and promotional activities, market surveys, questionnaire, trend and statistical analysis;
• Process your online orders, including the sending of e-mails and/or text messages to inform you of delivery status;
• Process order returns & refunds;
• Manage and maintain your account at glamourkiddo.com & mobile apps;
• Contact you if there is any problem with any of your orders or for other logistical reasons;
• Respond to your queries, comments or feedbacks that you have submit to us;
• Send you commercial information by e-mail, SMS to inform you of new products, new store locations, special offers , newsletters and catalogues;
• Meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us;
• To produce data, reports and statistics which have been anonymised or aggregated in a manner that dies not identify you as an individual;
• To conduct research for analytical purposes including but not limited to data mining and analysis of your transaction with us;
• For the maintenance and upkeep of customer records;
• For credit assessments, financial and background investigation as and when deemed necessary;
• To administer participation in any competition, contest/program, offers and promotions related to the public organized by us;
• For security and crime prevention purposes, risks management, safeguarding GLAMOUR KIDDO SHOP in the event of any claim, litigation, suits etc;
• For handling the report for lost item, customer complaints and taking appropriate action relating thereto;
• For any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities;
• For any other grounds [Personal Data collected will correspond to such grounds or reasons].
